Student Guide to Moodle

Updated and expanded guide to everything Moodle at SOU!

Getting Help

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Ask for Help

Help is available! To help us help you faster and better:

  • Let us know what course you're asking about—the CRN is displayed in the "breadcrumb" trail at the top of each page.
  • Be as clear as possible about the problem you are having—let us know the name of the activity or resource that is not working for you.
  • Check your email frequently in case we have follow-up questions or recommendations for you.
  • Let us know when your problem is resolved.

Here's how to reach the Moodle Help Desk:

  • Call the Help Desk at 541-552-6900.
  • Email the Help Desk at
  • Go to, log in and create a "ticket" to post your question.

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