The purpose of this course is to provide an introduction into conflict management with a focus on both self and organizational management. Over the next eleven weeks we will explore a continuum of approaches to conflict intervention; and you will have an opportunity to explore your own approach to conflict, with special attention given to skill development which can help you better navigate and manage situations of conflict you face in your day-to-day life (workplace, personal, community, other).
- Teacher: Erica Knotts